Customize Freshervice User Portal
Notes
| 2021-08-10
(updated 2025-10-25)
| 2 min read
#freshservice
It is possible to customize almost all of the user portal but you better know what you are doing. Otherwise you may end up like me, spending way more time than you ever should on customizing this damn portal.
Let’s hope this one helps you, otherwise feel free to reach out to me on Twitter.
Page Header
Place a variation of the below at
Admin > General Settings > Helpdesk Rebranding > Requester Portal Branding > Customize Portal > Layout And Pages > Portal Pages > General Pages > Portal Home